FAQ`s

How long does shipping take?

All orders are processed within 1-3 business days. From the date of dispatch, you can expect your order within 7-12 working days, depending on the availability of the carrier and the location. In some cases, faster delivery is also possible. In order to offer you the best prices and the latest designs, i ship the products directly from the manufacturer in Asia.

What if I don't like the product?

If you don't like the product, you can return it within 14 days of receipt and i will refund your money immediately. Please first take a look at the guidelines for returning and sending back goods.

Are any customs fees covered by pamzone?

Unfortunately, it is not possible for me to cover all customs charges from the customers. However, i support them with low product prices and free shipping.

What is your mission?

I am constantly working to improve the customers' quality of life with high-quality products. My top priority is the complete satisfaction of my customers and the constant optimization of our brand!

Why exactly pamzone?

I only offer our customers selected, high-quality products. The products go through a rigorous process before they are offered for sale in my online store. That's why i have experts put our products and production through their paces.
This also means that i can guarantee 100% good quality.

How can I give feedback?

Use the contact form. I am always open to feedback, suggestions for improvement and requests from the customers. I will respond as quickly as possible. So don't hesitate to contact, if you have any questions. I am available around the clock. If you have any further questions, the customer service is available 24 hours a day. Simply contact me using the contact form and we (customer service or me) will answer your question.